Frequently Asked Questions
Product
How do I use solid toothpaste tablets?
Place one tablet in your mouth and chew until it forms a smooth paste. Brush thoroughly for two minutes, then spit. Don't rinse — this allows the active minerals and vitamins to keep working on your teeth and gums.
Do the tablets contain fluoride?
Yes. Each tablet contains 1000ppm of fluoride — the level recommended by the Australian Dental Association (ADA) for adults and children 6+ to strengthen enamel and protect against cavities.
Is there a fluoride-free option?
Not yet — but we're working on it. A fluoride-free formulation is in development and will be available soon. Stay tuned.
How many times a day should I use the tablets?
Just like traditional toothpaste, we recommend brushing twice daily — morning and night — for optimal oral health. Use one perfectly portioned tablet per brush.
Can children use ONE YOU toothpaste tablets?
Yes. ONEYOU tablets are suitable for children 5+ years to use. We recommend supervising children under 12 to ensure they chew, brush, and spit correctly.
Are the tablets safe for people with dairy allergies?
Yes. Although hydroxyapatite can be sourced from dairy, our hydroxyapatite is suitable for those with dairy allergies.
Is the packaging biodegradable?
Yes. Our pouch is made from Eco45 — a paper-based material with an oxo-biodegradable inner lining, tested to biodegrade to 88.9% within 121 days.
Shipping
Where do you ship?
We currently ship Australia-wide and to New Zealand from our Melbourne location.
International shipping coming soon.
When will my order arrive?
Orders within Australia will typically arrive within 1–6 business days, depending on location.
See our Shipping Policy for full details.
How do I track my order?
You’ll receive a tracking link as soon as your order ships.
Your order will be sent through one of our shipping partners - Aramex or Australia Post.
Returns & Support
Can I return my order?
If something’s not right, get in touch within 5 days of receiving your order. See our Refund Policy for the full details.
I need help, how do I contact you?
Reach us anytime at info@oneyouworld.com — we’re here to help.